It allows you to backup your data files which are very important. When i try to eject the passport drive i still have the wd software on my desktop that keeps the drive running. If you have switched between windows and mac, no writable wd smartware partition found problem will also happen. External hard drive wd smartware software preloaded usb cable ac adapter quick install guide. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos. Wd my book essential drive not recognized on my mac. When i spoke to wd a few weeks back, they were pretty adamant about erring on the side of total security. Wd smartware backsup your files in a folder on the my book drive called \wd smartware. Wd external hard drive set up guide how to use on mac.
Smartware is the awful software that wd insist on bundling with their new products. It is completely unncesseray and most people seem to ignore it and use their own backup software, or simply copy their files to it manually. As soon as i plugged it into my mac, a popup window appears asking if i. Wd has posted the steps to remove the smartware and its vcd, mac or windows. Wd discovery software for wd backup, wd security and wd drive utilities for mac. Wd my book for mac 2tb desktop external hard drive. Product marketing manager, matthew bennion, walks you through how to get your windows computer backed up. I have been reading articles regarding the wd problems and loss of data which is why i made the post. Fortunately i had been backing everything up using wd smartware to my wd my book for mac. In addition, the system supports my book, my book, my book for mac, my book duo, my passport, my passport ultra wd backup, my passport ultra metal, my passport for mac, my passport for mac, and my passport air. The wd my book for pc and mac brings a new look and great drive tools to a market thats flush with less comprehensive offerings. Jun 30, 2018 wd my book essentials driver for windows download the drive is the same height as its predecessor 6. Ive only had it for a couple months and now its not showing up on my macbook pro.
I recently updated my mac to os catalina, and i think that is the reason why. From it you can customise your backup, set drive security, run diagnostics, manage the power settings and more. For the first month on the my book studio everything was fine then the wd smartware quit operating. Wd smartware software user manual about the wd smartware software 2 wd hard drive support the wd smartware software supports the following direct and networkattached wd external devices. Wd elements, wd my book western digital, my passport wd, we my cloud,wd my passport ultra, how to installuse 100gb 200gb 300gb 400gb 500gb. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. Western digital enables new smartware software on my book. Wd external hard drive set up guide how to use on mac youtube. Wd discovery software for wd security and wd drive utilities quick. Wd my book essentials driver for windows download the drive is the same height as its predecessor 6. Mar 06, 2020 in addition, the system supports my book, my book, my book for mac, my book duo, my passport, my passport ultra wd backup, my passport ultra metal, my passport for mac, my passport for mac, and my passport air. The problem is with the wd smartware software that comes with the units.
A small portion of drive space on your new my passport or my book hard drive has been used to create a virtual cd vcd. Did it mounted successfully last time you plugged into the mac. Sep 11, 2009 wds new my book essential and my book for mac external hard drives, powered by wd smartware, have finally made it easy enough so that anyone can do it, dale pistilli, vice president of. Wd elements, wd my book western digital, my passport wd, we my cloud, wd my passport ultra, how to installuse 100gb 200gb 300gb 400gb 500gb. Whether youre using a my passport, my book or even my cloud, wd smartware provides. The size of the latest installer available for download is 7. How to recover files from wd my book external hard drive. Mac users click here weve been shipping our new my book and my passport drives with wd smartware software for a few months now.
How to fix my mac not recognizing my wd external hard drive. Wd my book mac edition 1tb external desktop hard drive usb 2. Wd smartware backsup your files in a folder on the my book drive called \ wd smartware. My book directattached drives my book my book essential my book elite my book duo my book for mac reformatted for windows operating. What happens is i plug in my drive to power and the drive. As a result of the feedback, weve developed some improvements to the software. Wd is happy to announce the release of wd smartware version 1. Our bestselling my book for mac external drive is an elegant, highcapacity storage solution for all the chapters of your digital life. Unzip and launch the wd smartware disk image for windows or mount the dmg image to the mac desktop. I have had a full carbon copy clone backup on a my book studio ii. Whether youre using a my passport, my book or even my cloud, wd recommends using apples time machine back up software. My problem is i cannot trace where on my computer the smartware app is located certainly not in the applications folder. The wd backup software is compatible with windows 10, 8. Tips for getting started with the wd my book backup drive.
Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. Weve been shipping our new my book and my passport drives with wd smartware software for a few months now. As with the wd software if you abort the back up when you resume the back up starts where it left off. Wd my book read only remove write protect as i mentioned there is no write protect switch or tab on the device, so this means the my book drive was write protected through software or firmware though as i mentioned, im not sure how it was done in the first place. Its formatted for mac and compatible with apple time machine making backups quick and easy. This mac app was originally developed by western digital. How to unlock a wd external drive without a password ccm.
Western digital my book live user manual pdf download. Buy wd 2tb my book for mac external hard drive featuring usb 2. Oct 15, 2015 select the windows or mac version of the wd smartware disk image. Wds updated smartware software is the highlight of the included programs. When i try to eject the passport drive i still have the. After the download completes, locate the wd smartware disk image in the location you saved it.
The wd smartware is included on the hard drive itself. In the past two months i purchased a western digital my book and my book studio from a local apple store. My book duo user manual about your wd storage device 3 kit contents as shown in figure 1, your my book duo device kit includes the following. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. Sometimes however, our mac did not register smartware when our my book was connected, though a few restarts of our computer were able to remedy this situation.
Our latest edition, formatted for mac, now features visual, easytouse, automatic, continuous backup software and drive lock security protection. Wd smartware home screen the wd smartware home screen in the content gauge for your computers hard drive, all of your files that are available for backup are shown against a blue background in categories that are based on the following folders on your computer. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. My book duo device, with wd smartware pr o, wd drive utilities, and wd security software usb 3. Some wd external drives are running wd smartware, which is a full disk hardware encryption. Once installed, smartware will scan your computer defaults to drive c. How do i remove a mybooks wd smartware virtual cd from my. How to back up a windows computer with wd smartware. Was there an unusual behaviour of the disk say an unpleasant clicking noise. My book studio desktop hard drive features blazingfast superspeed usb 3. This booklike shape takes up minimal space on your desk and allows two or. Click the wd quick view icon in the menu bar and move the cursor over the name of your my book live drive to display drive status below the submenu. Wd 2tb my book for mac external hard drive wdbaag0020hch. Mac os x, tiger, leopard, snow leopard package contents.
Wds new my book essential and my book for mac external hard drives, powered by wd smartware, have finally made it easy enough so that anyone can do it, dale pistilli, vice president of. Wd smartware wd smartware is another great tool for recuperating access to your hard drive. Western digital wdbaag0020hch my book for mac 2tb usb 2. Its sleek style is fun and fits comfortably in the palm of your hand, so you can easily take your treasured content everywhere you go. How to fix my mac not recognizing my wd external hard drive quora. All in all, smartware makes automatic backups simple and painless. Problem with wd smartware on external dri apple community. Launching wd smartware windows only if wd smartware is installed, select the wd smartware option on the wd quick view menu to display the wd smartware home screen.
Ensure that the my book or my passport drive is connected to a usb port on. Western digital my passport external drive keeps ejecting. Its a comprehensive offering that allows pc users to have an easy to. Protect your data automatically relax, your data is secure. Full solutions to no writable partition found in wd smartware. As soon as i plugged it into my mac, a popup window appears asking if i would like to use it as an apple time machine. Oct 15, 2015 unfortunately the hard disk on my mac mini died. Our builtin antivirus checked this mac download and rated it as virus free. Wd elements, wd my book western digital, my passport wd, we my cloud,wd my passport ultra, how to installuse 100gb. We delete comments that violate our policy, which we. During that time weve been listening to our customers. Youre in control wd smartware software is also a control centre for your external drives.
I never downloaded or installed the wd smartware app onto my mac but it always loads the wd smartware virtual disk image is that the correct word. Select the windows or mac version of the wd smartware disk image. We would like to show you a description here but the site wont allow us. Make sure this fits by entering your model number usb 2. Wd smartware a control center for your drive that gives you the power to. But this wd my book essential 2tb has software and i am lost i did install the software back then. Fix no writable wd smartware partition found and recover data. I checked disk utility to see if it shows up there and it doesnt.
Designed to meet wd s demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. The vcd contains the wd smartware installation software, the encryption and password protection application, user manuals, and other resource files. Wd my book for mac wdbaag0010hch hard drive 1 tb usb 2. The hard drive is small, quiet, and didnt feel cheap. The my passport for mac portable drive is trusted to store the massive amounts of photos, videos and music you love. When you plug your wd external hard drive to macos, does it show in finder.
When i replaced the hard disk on my mac mini, i figured i would just copy the backed up files from the my book over to my mac mini using finder literally a copypaste exercise. Apr 17, 2011 i never downloaded or installed the wd smartware app onto my mac but it always loads the wd smartware virtual disk image is that the correct word. The my book line stands out as a great option for those who need a simple direct attached storage option. But before you reformat it, please recover important files in advance. Hey, im having problems with my 1 tb wd my book essential drive external usb hdd. Bottom line is the wd my book 3 tb works fine whether you want it as a very simple back up solution with the software it provides or with a. Wd my book mac edition 2tb external desktop hard drive usb 2. Wd reliability millions of people around the world trust their data to my book desktop storage. Wds new my book essential and my book for mac external hard drives, powered by wd smartware, have finally made it easy enough so that anyone can do. Western digital my book is a sleek series of western digital wd external hard drives.
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